au9official@gmail.com
+91 89503 94754
Khewat No. 5350, Plot No. 41, 12 QTR Road, Hisar, Haryana (125001)
At AU9 (AU9.IN), we are committed to delivering your orders safely and on time. Please review our shipping policy below.
Currently, we ship orders within India only. Delivery availability may vary based on location and serviceability.
All orders are processed within 1–2 business days after order confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.
Estimated delivery timelines are as follows:
Delivery times may vary due to weather conditions, courier delays, or unforeseen circumstances.
Shipping charges, if applicable, will be calculated and displayed at checkout before payment.
Free shipping may be offered on selected products or order values, as announced from time to time.
Once your order is shipped, you will receive tracking details via SMS or email (if provided).
Our delivery partners will attempt delivery up to two times. If the delivery is unsuccessful, the order may be returned to us.
If your order is delayed beyond the estimated delivery time, please contact our support team for assistance.
If you receive a damaged package or missing item, please notify us within 24 hours of delivery with supporting images.
Customers are responsible for providing accurate delivery details. We are not liable for delays or non-delivery due to incorrect address information.
For any shipping-related queries, please contact us:
Email: au9official@gmail.com
Website: au9.in
AU9 reserves the right to modify this Shipping Policy at any time without prior notice.
